オンライン毒性を理解する(Understanding Online Toxicity)

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2024-08-25 カリフォルニア工科大学(Caltech)

カリフォルニア工科大学のディーン・モブス教授は、オンラインと対面でのコミュニケーションの違いを明らかにする「DAD」フレームワークを提唱しました。このモデルでは、オンラインでのコミュニケーションの毒性が増す要因として、非具現化(Disembodiment)、責任の欠如(lack of Accountability)、抑制の欠如(Disinhibition)を挙げています。これらの要素が、対面では経験しないような攻撃性や誤情報の拡散を助長します。オンラインでの毒性を減らすためには、アカウントの実名登録やAIによるコンテンツモデレーションの導入などが有効とされています。

<関連情報>

オンライン有害性の3つの根源:体外離脱、説明責任、抑制解除 Three roots of online toxicity: disembodiment, accountability, and disinhibition

Swati Pandita,Ketika Garg,Jiajin Zhang,Dean Mobbs
Trends in Cognitive Sciences
Published:July 08, 2024
DOI:https://doi.org/10.1016/j.tics.2024.06.001

Highlights

  • Toxicity in online social interactions is a growing and significant concern.
  • The current focus has been on the broader effects of toxicity, such as polarization, misinformation, and moral outrage. However, to advance our understanding of online toxicity, we also need to consider the role of the online and disembodied nature of interactions in giving rise to such toxicity.
  • The Disembodiment, Anonymity, and lack of Disinhibition (DAD) framework conceptualizes three core roots of impaired social interactions and how they persist in a vicious cycle.
  • An improved understanding of how impaired interactions unfold in the online world can help design interventions that focus on skills and technology for better communication.

Abstract

Online communication is central to modern social life, yet it is often linked to toxic manifestations and reduced well-being. How and why online communication enables these toxic social effects remains unanswered. In this opinion, we propose three roots of online toxicity: disembodiment, limited accountability, and disinhibition. We suggest that virtual disembodiment results in a chain of psychological states primed for deleterious social interaction. Drawing from differences between face-to-face and online interactions, the framework highlights and addresses the fundamental problems that result in impaired communication between individuals and explicates its effects on social toxicity online.

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